The Hubb Foundation stance is safeguarding children is everyone’s responsibility. Everyone who comes into contact with children and families has a role to play. We support the community and all those directly connected with it – staff members, volunteers, parents, families and children; who have an essential role to play in making it safe and secure.
We’ve gathered some essential information regarding safeguarding in Stoke-on-Trent, for all of those we work with, and who work with children. Including how to notfiy us of any incident or concerns if workinng in partnership with us. PLEASE SCAN THE QR CODE
If the child or adult is at immediate risk, call 999
You can refer to Stoke-on-Trent Children and Families Services Integrated Front Door through an online portal.
The phoneline remains open for URGENT REFERRALS – Tel: 01782 235100 (Monday – Thursday 8.30am – 5pm, Friday 8.30am – 4.30pm)
For ALL referrals outside of office hours, at weekends or a bank holiday, please contact the Emergency Duty Team (EDT) – Tel: 01782 234234
If a child is at immediate and serious risk, call 999
Are you concerned about a child in Stoke-on-Trent?
If so, you can use the online referral form.
https://childrensportalehm.stoke.gov.uk/web/portal/pages/crf
If the referral is urgent please call the Children’s advice and duty service (Integrated Front Door
) on 01782 235100 (Monday to Thursday 8.30am to 5pm/Friday 8.30am to 4.30pm). If you need to contact us out of hours, then please call our emergency duty team on 01782 234234
If you think the child is at immediate risk call 999.
Please follow our procedure_Safeguarding Concern flowchart QR Code September 2026 notifying us directly as soon as an incident occurs. Do so, by completing the DSL Safeguarding Incident Notification Form
Or Scan The QR to Notify
If you need to notify of us an accident, incident or near miss please use the below form-
Incident, Accident, Near Miss & Service Quality Notification Form
If you need to notify of us an accident, incident or near miss which has occured during service delivered in partnership with us, please use the below form-
Incident, Accident, Near Miss & Service Quality Notification Form
The form can also be used to provide compliments, and wider suggestions and feedback to The Hubb Foundation.
Contact us immediately at safeguarding@thehubbfoundation.org.uk or call us on 01782 656050.
